Privacy Policy
Last updated: January 2025
1. Introduction
ButterPOS ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our point of sale platform and services.
2. Information We Collect
We collect information that you provide directly to us, including:
- Account information (name, email, phone number, company details)
- Financial information (bank account details, payment information)
- Supplier and vendor information
- Transaction and payment history
- Communications with our support team
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Analyze usage patterns to improve user experience
- Detect, investigate, and prevent fraudulent transactions
4. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with:
- Service providers who assist in our operations
- Financial institutions for payment processing
- Legal authorities when required by law
5. Data Security
We implement bank-grade security measures including AES-256 encryption, secure data centers, and regular security audits to protect your information. However, no method of transmission over the Internet is 100% secure.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes.
7. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Rectify inaccurate personal data
- Request deletion of your personal data
- Object to processing of your personal data
- Data portability
8. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@butterpos.ai
Address: Jakarta, Indonesia